Teams that face stalemates in their innovation, problem solving and improvement efforts may suffer from Text Myopia. A solution may be to adopt new ways of thinking.

A while ago I consulted to an organization as part of a team that saw itself challenged by a number of seemingly irresolvable issues. The client's revenues and profits dwindled rapidly and drastic intervention was needed to change the trajectory bottom lines had taken. We devised a plan that could ...

WHAT IS IT WITH DATA ANALYSIS? – Or, more specifically, why does it nearby always seem to trigger the same response from clients: ‘The data you’ve used is unreliable.’

On the one hand you could easily argue that if this is a stock-standard response you shouldn’t be surprised by it. When it comes to crunching numbers, Pavlov seems to marry Newton: Actions seem to cause (same) reactions. And for me, yesterday was déjà vu all over again.

Five weeks ago I started yet another ...